India is the world’s largest sourcing destination for the information technology (IT) industry, accounting for approximately 67 per cent of the US$ 124-130 billion market. The industry workforce comprises to about 10 million workers. More importantly, the industry has led the economic transformation of the country and has led to alteration in the perception of India in the world economy. The Indian IT and ITeS industry is divided into four major segments – IT services, Business Process Management (BPM), software products and engineering services, and hardware. The IT-BPM sector which is currently valued at US$ 143 billion is expected to grow at a
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